8 Promises
About our company, our culture, our people
Flowerfeldt® is the trendsetter in the most beautiful flowers, bouquets and gifts. We try to make people’s lives more colorful with our wonderful assortment. Whether you are looking for a unique gift for friends, family or business partners. Or for yourself. At Flowerfeldt® you are always at the right place!
Why Flowerfeldt®?
Flowerfeldt® is slightly different. We do not work with dull standard products or frumpy bouquets. Our experienced stylists just want to make a difference. That’s why each Flowerfeldt® product is selected with the greatest care and attention to detail.
The Best quality
Everything hinges on passion and love for the profession. Perfection does not exist, but our employees have the drive to pursue it. The products of Flowerfeldt® meet the highest quality standards. That’s why we exclusively work with the best products and suppliers.
Our promises to you:
Promise 1. Fair price
Quality does not have to be expensive. Flowerfeldt® guarantees you a fair price to quality ratio. At Flowerfeldt® you will never pay too much for your flowers or gifts. This makes our products accessible to a wide audience.
Promise 2. The Best quality
Quality is an ongoing point of attention at Flowerfeldt®. All our employees are dedicated to meet the quality standards on a day to day basis. Flowerfeldt® only supplies products which must be of uncompromising quality. We believe that quality pays for itself. Not only in durability, but also in higher customer satisfaction.
Promise 3. Always full bouquets
A lot of florists add a lot of extra (green)leaves. Of course this generates more profit at the expense of the customer. Flowerfeldt® wants to sell you an honest product. You can recognize a Flowerfeldt® bouquet by its fullness and a lot of flowers.
Promise 4. What-you-see-is-what-you-get
At Flowerfeldt® we apply: 'What-you-see-is-what-you-get'. The pictures give you a correct perception of your purchase. Please keep in mind that flowers and plants are natural and seasonal products. It may therefore happen that a bouquet looks slightly different, but not that much.
Flowerfeldt® Our stylists Riekie en Marja
Promise 5. No nonsense customer service
We don’t like unpleasant surprises, just like you. Our customer service always goes a step further. In case of a problem we will find a suitable solution together with you.
Promise 6. Fast and easy to reach
Flowerfeldt® will do everything in it's power to make online shopping as enjoyable as possible. Do you need advice or a helping hand? Please give us a call or send us an email. We will always be there for you. We strive to respond within 24 hours to questions or complaints.
Promise 7. Promises must be fulfilled
Customer satisfaction is paramount at Flowerfeldt®. We love clarity beforehand That is the reason why we inform you proactively and to the point. We will always keep our promises. Doesn’t this sound very firm? No, we just do what we say and say what we do.
Promise 8. Always innovating
Our product range is constantly renewed. In doing so, our stylists are following the latest trends and developments. We like to keep you informed via our news page, (e)newsletter, Facebook and Twitter. Flowerfeldt® would like to tell you all about the company and our newest products!
