Safe payment options

Flowerfeldt® offers you excellent payment options. Safe, simple and reliable of course. At Flowerfeldt® you can choose from several methods of payment:
 

	iDEAL iDEAL is the most used payment method in The Netherlands. You pay via your own bank. Available for everyone with an account at ABN AMRO, ASN Bank, ING Bank, Knab, Rabobank, RegioBank, SNS Bank and Triodos Bank.
	PayPal  PayPal is one of the biggest online providers of online payment services. PayPal functions as a bank between client and web shop. Our clients prefer using PayPal, because of the easy way of paying for ordered products. Payment can be done with the use of only your e-mail address and password.
	Creditcards Are you in the possession of a VisaCard, Mastercard or American Express card? Then you can order safely and easily at Flowerfeldt® as well. The amount is not directly debited from your own account. Another advantage is that all your purchases are insured!
	Klarna Klarna is market leader in post-payment solutions and is active in, among others, Sweden, Norway, Finland, Denmark, The Netherlands, Germany and Austria. Klarna specializes in online payment afterwards and offers various payment services for an easy checkout with "Klarna Smooth" where users can choose from a direct payment or a "pay later" option.
	Giropay  One of the largest payment methods in Germany. More than 1.500 German banks are cooperating with this payment method.
	SOFORT Banking SOFORT Banking is a popular payment method in Germany and is available in nine countries. SOFORT Banking is similar to iDeal but is a bank independent platform.
	Bancontact/Mister Cash With over 1 billion payments per year, Bancontact/Mister Cash is by far the most popular payment method in Belgium.
	Belfius As one of the largest Belgian banks Belfius provides its own payment solution for its customers. This way Belfius customers can perform real-time payments in their own trusted bank environment. The information such as payee, amount and description are specified in advance, which eliminates the risk of failed transactions.

On account (for companies and institutions only)

Do you represent a company or institution in The Netherlands? Then it is possible to place your order on account. Thus payment takes place on a different date. You will get this payment option in the ordering form. Is this the payment method you have selected? Then please clearly state your company name and CoC-number. You will receive your invoice digitally. The invoice must be paid within 14 days after the invoice date.

FAQ payments 

1. I have a question about my payment
Please fill out the contact form or call +31 183 850264 for more information. Our customer service department is opened on Mondays to Fridays from 10:00AM – 05:30PM. On Saturdays we are opened from 10:00AM – 04:00PM. We can be reached via [email protected] for questions about payments, or any other questions you may have, at any time.

Top tip: Don’t forget to keep your ordering details or invoice within reach. This quickens the process.

2. Can I use gift cards to pay for my online order?
Unfortunately, Flowerfeldt® does not accept gift cards or vouchers from third parties.

3. I have placed my order. When do I get the invoice?
The invoice will be send to you digitally the minute when you have finalized the booking of your order. Flowerfeldt® will send the invoice to the email address you have submitted.

4. Please help! I still didn’t receive my invoice per email. What to do?
It is possible that the invoice has ended up in your spam box. Please check your mailbox first. Still no invoice? Please contact us via [email protected]. 

5. Is the safety of my payment at Flowerfeldt® properly taken care of?
Flowerfeldt® works with a secured data save point, which makes use of a secure connection with a 256 bits SSL certificate. All data exchange between you, Flowerfeldt® and the database has been encrypted. Personal information, payment details and all other privacy data are being sent or stored encrypted. The payment methods of Flowerfeldt® thereby meet the most stringent online security standards.